ReplicantDr. Williams attacks the very fabric of our biggotry
But I’m surprised that the things he’s discussing haven’t been brought up in the House of Commons where our servants of the state are paid a HELL of a lot more to discuss such things.
Severn Trent Billing tries to Scam me out of money – Part #7
- Dear Mr Tyler,
- Account number 598168590-9
- I have been passed your email of 6/2/08, from Darren Sandbach who is our
- Web Executive. I have investigated your query and can see that the reason
- that we were stating that you still owed £74.20 was because you had made
- the payment on an account in the name of the occupier. The confusion seems
- to have arisen due to you informing us that you would be leaving the
- property and emigrating. Once this happened we updated the account for
- Flat 3 into the name of the Occupier ready for a new occupant to provide
- their details. You then informed us that you were no longer leaving Flat 3
- and we opened an account back into your name, in the meantime the £74.20
- was paid using the Occupier bill. I have now transferred the £74.20 onto
- your current open account number as shown above.
- I am sorry for the inconvenience or distress that this misunderstanding
- may have caused you and can confirm that your account balance is now nil.
- Your next bill will be issued during February/March 2008 for the charges
- that will be due for the period 1/4/08 to 31/3/09. Should you have any
- further queries please call our Contact Centre on 08457 500 500.
- I trust that this resolves the matter to your satisfaction.
- Regards
- Becky Bosley
- Customer Liaison Team
- Billing Contact Centre
I used to work for your lot.
I think it funny that you want to destroy my life.
Severn Trent Billing tries to Scam me out of money – Part #6
- Of course.
- I’ll remove that information immediately.
- Mike.
Severn Trent Billing tries to Scam me out of money – Part #5
- Dear Mr Tyler
- Thank you for providing your details. I’ve been in contact with staff
- internally who are better placed to resolve this and I hope they will be in
- touch with you soon. If we have your telephone number on file I am sure it
- will be promptly.
- As an aside, would it be possible for you to remove my name/job title from
- your website please? I am concerned that other customers may contact me
- via our switchboard having come across the post. As I’m not the
- appropriate channel under normal circumstances, this would only add to any
- frustration they may already be feeling.
- Kind regards
- Darren Sandbach
- Web Executive
- Brand and Strategic Communications
- Severn Trent Water Ltd
- 2297 Coventry Road
- Birmingham
- B26 3PU
Severn Trent Billing tries to Scam me out of money – Part #4
It’s alright. I’ve established you exist.- Mike Tyler
- Flat 3
- 11 Tettenhall Road
- Wolverhampton
- WV39NB
- 598***590-9
- I don’t really want to go to court, but I can see this is where this is
- heading unless this is sorted out.
- If that does happen, I’ll be fairly happy to blog it and make sure everyone
- knows about ST harrassment techniques.
- Mike.
Severn Trent Billing tries to Scam me out of money – Part #3
- Dear Mr Tyler
- Thank you for your voicemail message this lunchtime.
- I would like to call you back, but you neglected to leave your dialling code with your number so I am unable to do so.
- If you’d like to provide it by return or call me back, I’d be happy to discuss the billing issue you’re having.
- Kind regards
- Darren Sandbach
- Web Executive
- Brand and Strategic Communications
- Severn Trent Water Ltd
- 2297 Coventry Road
- Birmingham
- B26 3PU