It’s alright. I’ve established you exist.- Mike Tyler
- Flat 3
- 11 Tettenhall Road
- Wolverhampton
- WV39NB
- 598***590-9
- I don’t really want to go to court, but I can see this is where this is
- heading unless this is sorted out.
- If that does happen, I’ll be fairly happy to blog it and make sure everyone
- knows about ST harrassment techniques.
- Mike.
Year: 2008
Severn Trent Billing tries to Scam me out of money – Part #3
- Dear Mr Tyler
- Thank you for your voicemail message this lunchtime.
- I would like to call you back, but you neglected to leave your dialling code with your number so I am unable to do so.
- If you’d like to provide it by return or call me back, I’d be happy to discuss the billing issue you’re having.
- Kind regards
- Darren Sandbach
- Web Executive
- Brand and Strategic Communications
- Severn Trent Water Ltd
- 2297 Coventry Road
- Birmingham
- B26 3PU
Severn Trent Billing tries to Scam me out of money – Part #2
Following nasty comments:-
Received this email from ST
- Dear Mr Tyler
- Your recent blog post regarding the billing issues you’re having with us
- (Severn Trent Water) was highlighted to me via a Google alert. I’d like to
- help.
- First, please accept my apologies for the issues you’re experiencing. I
- won’t pretend to know what’s happened, but I do think I can raise this with
- the appropriate people to get things straightened out.
- I realise that this is beginning to sound like another dubious email that’s
- trying to get secure details from you, so please do feel free to call our
- Head Office switchboard (under contact us on our website) and ask for me
- should you wish to confirm things.
- As I understand it from your blog post:
- Early 2007 – you notified us you would be vacating the property on Date
- “X”, settled your account and closed it
- July 2007 – you received a bill for £74.20 addressed to “Nameless Resident”
- which you paid
- November 2007 – you informed us you were still at the address and we billed
- you for £96.80, which you paid
- Late 2007 – we billed you for a further £74.20, which (I assume) is for the
- earlier period covered by the bill addressed to “Nameless Resident”
- What would be useful is if you could confirm the sequence of events as
- above, your account number, address and contact details. I can then take
- this up with staff within our billing department and see if I can get it
- sorted.
- Kind regards
- Darren Sandbach
- Web Executive
- Brand and Strategic Communications
- Severn Trent Water Ltd
- 2297 Coventry Road
- Birmingham
- B26 3PU
- Tel: 888
- Mobile: 88
- Fax: 888
- www.stwater.co.uk
Pretty much speaks for it’s self.
I gave Darren a ring and left him a voice mail.
Lies, Damn lies and Statistics
Here’s a first for me..
Severn Trent Billing tries to Scam me out of money
Some time earlier this year, I cancelled my account with the water company Severn Trent informed them I would no longer be in the property, settled and that was that.
In July, I received a bill from them for £74.20 which I paid.
Then in November I received another £96.80 when I decided to inform them it would be under my name. I phoned them I had not moved out and that I was the same Michael Tyler as before.
Once this had happened Severn Trent then tried to charge me for the £74.20 which I paid earlier in the year under ‘nameless resident’.
After sending a letter which they have failed to reply to, they continue to send harassing letters.
More complaints than any other water company
I’ll let you know how it goes.