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Norton Junction -> Nether Hayford

Michael Tyler

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Or slightly outside.

When I was doing the compliance, they called it ‘Flore’. Not really Flore, but closer to the motorway.

Nether Hayford

Has a shop and two pubs. Bakers. Other bits and pieces.

It’s not such a bad place.

Was going to stay in Weedon, but they decided they’re going to shut the A5 down for 5 days/weeks.

It’s not clear which it is, 5 days or weeks. On the motorway, it says 5 days. In Weedon itself, it says 5 weeks.

Stolen Post

Last time, when I stayed in this area, I recorded 7 separate instances of post addressed to me ‘going missing’ or being stolen.

I use Post Restante, and the local sorting office obviously take this as a license to steal whatever they wished.

You think I’m joking. I’m not talking about a few pieces. I’m talking about all of it.

I’ve reported this to Royal Mail. The Royal Mail aren’t prepared to do anything about this. Even though details of these items could be sold on, or used to create a fake identity, they’re not interested.

They poked a hole in one of my parcels to see what was inside, when they decided that is wasn’t of value to them, they decided to deliver it.

Royal Mail - Stolen Mail
Royal Mail – Stolen Mail

Here’s a list of items that got stolen whilst using the Royal Mail, Crow Lane sorting office in Northampton.

Wed 4th OctoberGFK (Whit)£0Personal items and documentsLevitts Road, Northampton, Northamptonshire NN7 3QN
Mon 9th OctGFK (Whit)£0Personal items and documentsLevitts Road, Northampton, Northamptonshire NN7 3QN
Mon 9th OctThree£5Replacement simLevitts Road, Northampton, Northamptonshire NN7 3QN
Thu 12th OctGFK (Whit)£0Personal items and documentsLevitts Road, Northampton, Northamptonshire NN7 3QN
Thu 12th OctGFK (Canada Wharf)£0Personal items and documentsLevitts Road, Northampton, Northamptonshire NN7 3QN
Thu 12th OctGFK (Whit)£0Personal items and documentsLevitts Road, Northampton, Northamptonshire NN7 3QN
Thu 12th OctStopslip£12ParcelLevitts Road, Northampton, Northamptonshire NN7 3QN

This was over a two week period.

Making a complaint

I reported it to the Police, and they’re not prepared to do anything.

All my mail is going missing. The police don’t want to know.

When you make a complaint about missing mail to the Royal Mail, you have to keep the receipt of postage, and you can claim the ‘value’ of the item.

With the above in mind, may I respectfully suggest that you or the senders submit a P58 Lost, Damaged or Delayed Mail form, together with any supporting documents, for each item of missing mail. These forms can be submitted online at royalmail.com/claims.

When you’re delivering items with national insurance number, employer, mobile phone number, permanent address etc. those items don’t have a tangible value. They have a ‘criminal‘ value.

A value which the Royal Mail ignores.

Royal Mail Complaints

I’m going to send the complaints team a link to this blog, and if any mail goes missing this time, I’m going to the media; BBC, Trading Standards whoever.

Just spam out.

Royal Mail, you are warned.

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3 comments:

  1. Hopefully, your experience will be different this time. You had a good experience during your winter mooring …if it’s not too far it might be good to keep using that post office for as long as it’s within reach.

    1. Don’t do hope. Sorry.
      Nether Heyford comes from the same sorting office as Bugbrooke, Crow Lane.
      They stole every item of my mail until I changed to a different sorting office.
      Sure, I shouldn’t expect the service I pay for from the Royal Mail. I should pay money for petrol and time, and make a 20 mile round trip down the road to get my mail safely.

      Maybe they should just provide the service they’re paid and stop their staff stealing from sorting offices.
      Maybe that would be a better result.

  2. I think it’s appropriate to keep a very close record of everything that happens, including details of the receipt of incoming mail. Of course, some senders will or can not provide confirmation of a send but it would be useful if that could happen – like from employers or suppliers/vendors.
    It’s for that reason that I suggest that any of us who put stuff in the post to you take a picture of it just before posting, and send it on to you by text.

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