Category: rip-off britain

Severn Trent Billing tries to Scam me out of money – Part #3

Severn Trent Scammers

  • Dear Mr Tyler
  • Thank you for your voicemail message this lunchtime.
  • I would like to call you back, but you neglected to leave your dialling code with your number so I am unable to do so.
  • If you’d like to provide it by return or call me back, I’d be happy to discuss the billing issue you’re having.
  • Kind regards
  • Darren Sandbach
  • Web Executive
  • Brand and Strategic Communications
  • Severn Trent Water Ltd
  • 2297 Coventry Road
  • Birmingham
  • B26 3PU

Severn Trent Billing tries to Scam me out of money – Part #2

Severn Trent ScammersFollowing nasty comments:-

Received this email from ST

  • Dear Mr Tyler
  • Your recent blog post regarding the billing issues you’re having with us
  • (Severn Trent Water) was highlighted to me via a Google alert. I’d like to
  • help.
  • First, please accept my apologies for the issues you’re experiencing. I
  • won’t pretend to know what’s happened, but I do think I can raise this with
  • the appropriate people to get things straightened out.
  • I realise that this is beginning to sound like another dubious email that’s
  • trying to get secure details from you, so please do feel free to call our
  • Head Office switchboard (under contact us on our website) and ask for me
  • should you wish to confirm things.
  • As I understand it from your blog post:
  • Early 2007 – you notified us you would be vacating the property on Date
  • “X”, settled your account and closed it
  • July 2007 – you received a bill for £74.20 addressed to “Nameless Resident”
  • which you paid
  • November 2007 – you informed us you were still at the address and we billed
  • you for £96.80, which you paid
  • Late 2007 – we billed you for a further £74.20, which (I assume) is for the
  • earlier period covered by the bill addressed to “Nameless Resident”
  • What would be useful is if you could confirm the sequence of events as
  • above, your account number, address and contact details. I can then take
  • this up with staff within our billing department and see if I can get it
  • sorted.
  • Kind regards
  • Darren Sandbach
  • Web Executive
  • Brand and Strategic Communications
  • Severn Trent Water Ltd
  • 2297 Coventry Road
  • Birmingham
  • B26 3PU
  • Tel: 888
  • Mobile: 88
  • Fax: 888
  • www.stwater.co.uk

Pretty much speaks for it’s self.

I gave Darren a ring and left him a voice mail.

Severn Trent Billing tries to Scam me out of money

Severn Trent ScammersSome time earlier this year, I cancelled my account with the water company Severn Trent informed them I would no longer be in the property, settled and that was that.

In July, I received a bill from them for £74.20 which I paid.
Then in November I received another £96.80 when I decided to inform them it would be under my name. I phoned them I had not moved out and that I was the same Michael Tyler as before.

Once this had happened Severn Trent then tried to charge me for the £74.20 which I paid earlier in the year under ‘nameless resident’.

After sending a letter which they have failed to reply to, they continue to send harassing letters.

More complaints than any other water company
I’ll let you know how it goes.

Severn Trent > A respectable company

Patpong Market4Printers

Epsom Stylus D78
Printer: – Epsom Stylus D78
Lasted:- 27-03-2007 to 29-05-2007 2 months

HP PhotoSmart 8250
Printer:- HP PhotoSmart 8250
Lasted:- 02-05-2006 to 23-02-2007 10 months

Canon IP4300
Printer:- Canon IP4300
Lasted:- 04-06-2007 to now 1 day and counting..

Here’s a list of modern deskjet printers I have bought, owned and used in the past year.

Below each printer is a length of time.
This is how long these “brand new” products lasted.

The latest installation, I have taken out an additional warranty, for £40, to cover me when things go wrong, judging by past experience, they will.