- Dear Mr Tyler
- Thank you for providing your details. I’ve been in contact with staff
- internally who are better placed to resolve this and I hope they will be in
- touch with you soon. If we have your telephone number on file I am sure it
- will be promptly.
- As an aside, would it be possible for you to remove my name/job title from
- your website please? I am concerned that other customers may contact me
- via our switchboard having come across the post. As I’m not the
- appropriate channel under normal circumstances, this would only add to any
- frustration they may already be feeling.
- Kind regards
- Darren Sandbach
- Web Executive
- Brand and Strategic Communications
- Severn Trent Water Ltd
- 2297 Coventry Road
- Birmingham
- B26 3PU
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